Contact
Email [email protected]. An editor reads every message, usually within two working days.
Stories we want
- Changes to the PlayFame welcome bonus or first-purchase offer
- Updates to the mail-in rules, request code or address
- How long your mail-in request took to be credited
- Redemption times by gift card, crypto or bank
- KYC requirements that differ from what we describe
Please don't send ID documents, bank details or passwords. We'll never need them.
Account help
We're independent and can't see PlayFame accounts. Use PlayFame's 24/7 phone support or email [email protected].
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